CIPUTAT, SOUTH TANGERANG – A total of 110 participants of the Dompet Dhuafa Super Squad Sacrificial Animal Stocking (THK) gathered for training at Syahida Inn, Ciputat, South Tangerang, on May 25-26, 2023. This training is not the first time held by Dompet Dhuafa, but it is a routine training to prepare better Human Resources from year to year, especially for those who are new or have joined Dompet Dhuafa Personnel.
This series of events consisted of material about strengthening institutional values, THK Programs related to distribution and challenges, personal branding-grooming, canvassing advances, empathic communication, Sandra’s training for fundraisers and customer care.
Afry Ramadhani, People Development &; Inclusion Management of Dompet Dhuafa, said that the focus of this activity is to sharpen the competence of Super Squad friends and focus on what competencies must be featured later based on evaluations from Ramadan and in the THK program last year.
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“We hope that after being given competency improvement through THK training, friends can be more active,” said Afry.
He also explained two remarkable things in this year’s training: direct visits to Dompet Dhuafa Livestock Village in Cianjur and DD Farm Banten. In addition, this training also presented a mini booth for direct practice fundraiser. This practice is an effort so that Super Squad friends can get hands-on experience in the field, see, and evaluate after training.
“This training process is not the only way to learn, and friends also need to do coaching carried out by every user for whatever position, especially fundraisers regularly, so that we know what obstacles there are in the field and what to do. So hopefully, the learning process does not stop after the training is over, “said Afry.
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Also present was Prima Hadi Putra as Director of Communication, Technology and Governance of Dompet Dhuafa, who was the speaker at this activity. According to him, all Dompet Dhuafa personnel have gone through this stage of training.
“From the HR strategy, this is one way to find superior seeds that enter DD people. Usually, those who perform well can occupy longer positions in DD, either project or regular,” explained Putra.
Furthermore, Putra also expressed his hope.
“We hope to be able to serve the community more than last year. If I’m not mistaken, last year, we served around 2.3 million beneficiaries; hopefully, this year, we can serve more than 3 million beneficiaries to taste the meat. Then we also hope that DD donors will be more solid so that better services will make our donors more trusting and longer to be able to relate to Dompet Dhuafa,” he concluded.
One participant named Dwiantoro admitted that he was very impressed with this training. According to him, he can get new relationships, knowledge, and experience that can support his activities as a Social Media Specialist team at THK this year.
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“I hope I can participate optimally in Super Squad THK 1444 H so that Dompet Dhuafa’s big vision, especially in the pillars of economic programs, can be achieved so that better can be felt by the community. May Allah make it easy and lower blessings for this year’s THK event,” said Dwiantoro.
One of the other Super Squad participants from the Fundraiser Division, Dhea Vannisa Rizqia, also conveyed her impressions. It is known that Dhea had attended training in the previous period. He said the materials presented at this year’s training are more detailed, especially regarding THK institutions and programs.
He also shared his experience visiting the Dompet Dhuafa Livestock Village in Cianjur on Monday (29/5/2023).
“We are taught to be better fundraisers, who are good and polite, and according to SOPs. Fundraisers are invited to visit directly at the goat shed in Cianjur to serve donors appropriately. The visit experience is also beneficial for fundraisers,” explained Dhea.
This visit to the Livestock Village and DD Farm gave the fundraisers a lot of insight into the Livestock Village, starting from when it was established, the difficulty of the breeders, to how it is managed so that the Livestock Village can continue to exist to this day.
“It turns out that there is Dompet Dhuafa Livestock Village, and the goats are also healthy. We are also invited to see firsthand how to do Quality Control. We also see that the goats that will be distributed also turned out to be weighed according to the weight determined by Dompet Dhuafa, both standard, medium, and premium. So we can also explain directly to the donors who will sacrifice in Dompet Dhuafa later,” he said.
Dhea also revealed that with this training, participants are expected to gain sufficient insight and knowledge about Dompet Dhuafa and the Sacrificial Animal Stocking Program so that they can invite more donors to sacrifice in Dompet Dhuafa and more sacrificial animal beneficiaries through Dompet Dhuafa. (Dompet Dhuafa/Awalia Ramadhani)