LAMPUNG — Some people in East Lampung have difficulty accessing health services in Bandar Lampung because the distance is quite far and about an hour using a four-wheeled vehicle. Finally, for health services, the people of East Lampung prefer to choose Dompet Dhuafa’s waqf hospital, namely AKA Medika Hospital Sribhawono, which is located closer to residential areas.
AKA Medika Hospital’s good service also needs to be supported by qualified facilities. However, the hospital’s lack of inpatient rooms and limited polyclinic space are still obstacles for the hospital in providing excellent service.
To fulfil the hospital standards according to Permenkes RI No. 3/2020 which requires a minimum of 100 beds, AKA Medika Hospital endeavours to meet the number of beds and move the polyclinic to a new location. This is because the old polyclinic condition has a narrow waiting room and a small number of chairs.
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In collaboration with Dompet Dhuafa, AKA Medika Hospital built a new polyclinic room. The initiative was welcomed by PT AIA Financial as an insurance company that pays attention to the quality of health in Indonesia. On 27 February 2023, PT AIA Financial endowed the construction of a polyclinic to RS AKA Medika in the amount of Rp1,980,081,252. The goal is to improve community access to specialist health services in the Sribhawono and surrounding areas.
Since then, RS AKA Medika has provided various polyclinics, such as Orthopaedic Clinic, Internal Medicine Clinic, Obgyn Clinic, Paediatric Clinic, Radiology/USG Clinic, ENT Clinic, Neurology Clinic, Pulmonary Clinic, Eye Clinic, and General Surgery Clinic. The condition of the waiting room is more spacious, equipped with air conditioning, and adequate lighting can support better service.
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Director of AKA Medika Hospital, Dr Ocky Melati Indah Sari, explained that the presence of the current polyclinic can provide convenience for patients with one poly zoning. According to him, the role of PT AIA Financial was able to realise a polyclinic that met the standards.
‘So we provide convenience by providing one zone in a more proper poly so that it is integrated. So the patient’s presence is just one door coming through the poly then after that the patient immediately registers at the admissions waiting for his turn then enters the poly served by the doctor until finally finished can take medicine and immediately finish at the cashier like that, ‘said Dr Ocky to the Dompet Dhuafa Team he met at AKA Medika Hospital on 9 October 2024.
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Like Sugimin, who chose to take his 8-year-old grandson, Elfano, for a health check at AKA Medika Hospital. Since 2017, Sugimin has routinely checked Elfano’s condition, who has epilepsy symptoms. The quick action from AKA Medika Hospital paid off, and thank God, Elfano is now able to grow well like other children.
‘Starting in 2017, we have been a patient of AKA Medika Hospital until now, still routinely every month for control, and there were several hospitalisations. One night, Elfano had a seizure and it was raining. Alhamdulillah, AKA Hospital is not too far away. After I came here, after I lived it myself, thank God it helped,’ Sugimin said.(Dompet Dhuafa)
Text and photo: Fitin Agustin
Editor: Dhika