JAKARTA — Dompet Dhuafa once again made an achievement at the prestigious Indonesia Industry Leadership (ILA) event, on Thursday (16/3/2023). ILA itself is a large series of Indonesia Industry Outlook (IIO) 2023. This time, Dompet Dhuafa won the Indonesia Moslem Industry Leader 2022 award in the ZISWAF Category. Located on the 2nd floor Auditorium of the National Library of the Republic of Indonesia, this award was handed over directly by the Founding Chairman of IIO, Yuswohady, to Haryo Mojopahit, General Manager (GM) of Communication & Strategic Alliances of Dompet Dhuafa.
Indonesia Industry Outlook (IIO) is an event organized by Inventure and Alvara every year with the aim of providing guidance for industry leaders in navigating the current year. IIO is an event that presents the most comprehensive industry study in Indonesia that combines research and analytical acumen.
This award winner was obtained through research conducted by Inventure-Alvara to consumers. Held on February 5th-18th, 2023, the research was conducted in 6 major cities, namely Jabodetabek, Surabaya, Semarang, Medan, Makassar, and Balikpapan.
Also read: Dompet Dhuafa Raih Predikat Very Good Penghargaan Indonesia Customer Experience Award 2023
IIO Founding Chairman, Yuswohady said that IIO 2023 was expected to be an inspiration for industry leaders in applying discipline, speed, agility and accuracy in existing industrial movements.
“We hope that the ILA Awarding 2023 can be an inspiration for other industry leaders in an effort to apply discipline in various business weather. By emulating the speed, agility and accuracy they demonstrate, it is hoped that other companies can adapt and also continue to grow sustainably, “explained Yuswohady.
The criteria for assessing industry leadership refer to three value disciplines carried out by market leaders, whose thinking was developed by Michael Tracy and Fred Wiersema, namely Product Leadership, Customer Intimacy, and Operational Excellence.
“It’s really not easy to determine who is the winner. However, the message to be conveyed and underlined from this event is how important it is to have a unique value proposition that refers to the ability to innovate (innovation management), the ability to serve and manage consumers (customer management), and the ability to run effective processes (operation & process management),” said the IIO Founding Chairman.
Still according to Yuswohady, in addition to the message above, this award was given by IIO 2023 as an appreciation to a number of companies that are considered to have been able to face challenges that are not easy, which have successfully adapted and have continued to grow amid challenges and various disruptions that occur.
In its work towards 30 years, Dompet Dhuafa always strives to be a trustworthy and transparent institution. Growing rapidly, with strong intention and determination to spread benefits. Dompet Dhuafa always echoes collaboration with various parties. Its work until now, is a form of real attention to his muzaki (the people who give zakat) and mustahik (the people who receive zakat).
“This is an extraordinary thing because the society itself assesses, because actually we are superior in product matters. So if the product talks about programs and services, when we talk about customers, we talk about donor services and mustahik services, then in this operational section we cover the aspects of operations that are transparent and accountable.”
“So it is indeed an honor for Dompet Dhuafa to receive this award with other brands that are leaders in their respective markets and alhamdulillaah we are trusted to get awards in our region market,” said Haryo Mojopahit, GM of Communication and Strategic Alliances of Dompet Dhuafa.
Haryo Mojopahit also thanked the organizers of IIO 2023, especially donors, partners, and the prayers of mustahiks, it was because of them, that Dompet Dhuafa received this appreciation.
“We’re grateful for the award given and the trust of the society given, then secondly, I apologize that we’re not perfect, and there are weaknesses that we’re trying to improve and please guide us, please guide us again which then we’ll be able to provide better services and programs for mustahiks and also for donors and society in general, hopefully we can be an agent of change as well,” Haryo concluded. (Dompet Dhuafa/Anndini)